Apprentice Business Administrator (L2)

Employer: Wilkinson Cowan Partnership Ltd

Apprenticeship level: Intermediate

Apprenticeship duration: 12 months

Possible start date: 12th March 2018

Working week: 37.5 hours per week. Monday to Friday 9am - 5pm, 1 hour lunch.

Wilkinson Cowan Partnership are looking to recruit an Apprentice Administrator to join their team based in Cheadle Hulme.

With the correct training and development the ideal candidate will learn to provide an efficient and effective general administration service. 

Responsibilities:

• Typing letters, reports/minutes.
• Answering/dealing with calls.
• Managing a busy diary.
• Meeting and greeting clients.
• Arrangements for refreshments.
• Printing and producing routine documents.
• Photocopying.
• Updating.

 Desired skills:

• Technology skills - working with office software, spreadsheets, databases, word processing and emails. typing and formatting letters, reports and presentations and other administration publications.
• Communication skills - friendly communication to interact with a wide range of people, exchanging information about telephone calls to another member of staff, meeting and greeting visitors.
• Organisational ability - as a multi-tasker, an apprentice administrator will be required to organise and learn how to manage a filing system, track incoming and outgoing work to respective staff members.
• Written expression - skills in standard written English and in some organisations, business English. Good writing skills improve the correspondence and emails.
• Time management - must manage own time well. Using an electronic calendar in an email program to keep a daily diary which can be accessed when required.
• Supplies - ordering general office stationary and ink supplies and to keep the office well-equipped and stocked for the staff.
• Problem solving skills - Troubleshooting conflicts amongst diary entries, resolving over the telephone queries.

Personal qualities:

• Highly motivated.
• Problem solving.
• Numeracy skills.
• Written and verbal communication skills.
• Excellent telephone manner.
• Self-motivated.
• Ability to work under pressure.
• Strong I.T skills including experience in Microsoft Office, Word, Excel, PowerPoint.
• Punctuality and time keeping.
• Responsible.
• Work as a team.
• Quick learner.
• Willing to improve and learn new skills.

​Qualifications required:

• GCSE or equivalent Grade D or above in English and Maths.

Training provider:

• NVQ 
• Functional Skills
• Employment Rights
• Technical Certificate

Apprenticeship framework: Business and Administration