Reception/Administration Officer

25 hours per week

Blackpool and the Fylde College function across six campuses including Fleetwood Nautical Centre and the new Lancashire Energy HQ. We specialise in many different curriculum areas offering a wide range of courses in further and higher education. As an organisation, we empower our students and staff to achieve their full potential.

Summary of Responsibilities:

• Provide a professional reception service on the campus dealing with all enquiries

• Use the college switchboard using the correct procedure and answer all calls in accordance with the service level agreement/ college policy

• Ensure all calls are directed to the appropriate extension

• Ensure all visitors are appropriately greeted and issued with a visitors pass and directed to the correct destination

• To be able to follow specific procedures in case of emergency

• Accurate inputting of data onto the college computer systems

• Maintaining comprehensive audit trails for internal and external audits

• Participate in enrolment throughout the academic year

Standard Responsibilities for all positions in B&FC

1. To fully adhere to all college policies and procedures.
2. Take appropriate responsibility to ensure the health and safety of self and others.
3. Pursue the achievement and integration of equality and diversity throughout all College activities.
4. Blackpool and The Fylde College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff to share this commitment.
5. To show commitment to the College and its internal and external customers.
6. To work co-operatively with colleagues at all times.
7. Undertake any other tasks and responsibilities appropriate to the level of this post.