Trafford College Group

Apprentice Business Administrator (L2)

Location
Trafford Park, Greater Manchester
Salary
£10,000 per annum
Posted
20 Oct 2017
Closes
23 Oct 2017
Ref
VAC001315982
Contract Type
Fixed Term
Hours
Full Time

Employer: LEDClever Ltd

Apprenticeship level: Intermediate

Apprenticeship duration: 12 months

Possible start date: 30th October 2017

Working week: 9.00am - 5.00pm with 1 hour unpaid lunch break, 37.5 hours per week

Responsibilities:

  • Planning installations, annual service visits, breakdowns, chargeable work
  • Organising accommodation
  • Preparing, sending & modifying Risk Assessments & Method Statements etc to all customers pre installation
  • Handling engineers queries as they arise
  • Raising job costings and invoices on job completion
  • Responding to customer queries and resolving problems
  • Ensuring all field jobs run smoothly
  • Implementing positive change and procedures
  • Assist in managing the subcontractor relationships
  • Provision of 2nd line support to Field Engineers, Sales and Subcontractors
  • Complying with health and safety policy and legislation

Desired skills:

  • IT literate.
  • Good communications, ability to liase with customers when under pressure.
  • Organised & able to respond to constantly changing situations.
  • Knowledge of Installation practices and/or heating & ventilation  systems.
  • Ability to read a schematic & work out job requirements.

Personal qualities:

  • Motivated
  • Flexible
  • Able to work under pressure
  • Of smart apperance
  • Able to work as part of a team

Qualifications required:

  • GCSE Grade D or above in English and Maths or equivalent.