Apprentice Office Administrator (Business Administration L3)

Colchester, Essex
£122.50 per week
02 Oct 2017
15 Oct 2017
Contract Type
Fixed Term
Full Time

Employer: HR Elite Ltd.

Apprenticeship level: Advanced

Apprenticeship duration: 15 months

Possible start date: 30th October 2017

Working week: Monday to Friday 9.00am - 5.00pm, 1 hour unpaid lunch break. 35 hours per week.


  • To provide dedicated day to day administrative support to the Director of HR Elite, the Coaching Consultant, its staff and Associate Members.
  • Ensure all secretarial, administrative and clerical requirements are met in a timely and efficient manner.
  • To develop and maintain effective office systems including a telephone messaging system, bring forward systems, filing systems etc whilst ensuring that progress on items are tracked and dealt with in accordance with deadlines.
  • To take informal minutes of meetings as required, including typing, preparation and distribution of agenda and supporting papers.
  • Undertake a wide range of administrative duties i.e. filing, photocopying, diary management, post, drafting responses, preparing and distributing reports and other documents accurately and to deadlines and in a way which reflects the professionalism of the Company.
  • To prepare training materials for training events
  • Where comfortable and on occasion deliver small areas of training with support from the Director
  • To be responsible for event management including arranging venues, hospitality and the co ordination and invitation of delegates/visitors/speakers etc
  • To assist the Coaching Consultant with funding co ordination
  • To assist the Director and Coaching Consultant with client account management
  • To assist the Director and Coaching Consultant with finance management liasing with the Accountant and Bookkeeper where necessary
  • To collect incoming and outgoing mail, date stamp and distribute to the correct person.
  • To provide a “front of house” professional approach to visitors ensuring hospitality is offered in a professional and welcoming approach.
  • Under the guidance of the HR Officer to ensure accurate and timely despatch of information to others as required.
  • To take the lead in the administration of the HR database – people hr for HR Elite and its clients

Desired skills:

  • Good communication skills both written and verbal
  • A good attitude to learning
  • Polite and professional
  • Attention to detail
  • Friendly and personable
  • Good customer service skills
  • Ability to use a computer
  • Knowledge of Microsoft office packages
  • Ability to use different forms of social media e,g facebook, twitter, Linkedin, Instagram

Personal qualities:

  • Friendly, well mannered, polite
  • Well-spoken
  • Committed, a hard worker, dedication to go the extra mile
  • Flexible with work hours e.g. may need to stay late on occasion to complete a task

Qualifications required:

  • It is likely that advanced apprentices will have some prior experience in a business or administration role to allow them to complete the advanced apprenticeship, although this is not a formal requirement.