Head of Student Services
Are you passionate about improving students' lives? We at Ealing, Hammersmith& West London College, recently graded "Good" by OFSTED are looking for a Head of Student Services to join the college in delivering an excellent service. If you are as committed, driven and enthusiastic as we are to ensure an outstanding experience for the learners we serve with the ability to build on and improve our already excellent Student Services provision, we would love to hear from you.
Ealing Hammersmith & West London College is continuously striving to improve the learning experience of all students at the College, and our Head of Student Services will be at the forefront of this journey. The successful candidate will be responsible for the delivery of the College strategy for student services, fostering social and economic success in line with the college's overall mission. You will strive to improve the lives of our students through education, training, skills and development. Ensuring we provide the highest standard of learning experience for students. You will lead and manage the Student Services department, and have overall responsibility for the planning, resources, services and delivery in the department.
You will develop and maintain responsive cross-College Services which underpin recruitment, retention, achievement and progression and establish and monitor service standards for all areas of the department. Ensuring the delivery of, for example, IAG, careers advice, pastoral care and enrichment advice, you will ensure that we deliver continuous improvements in the range and quality of services provided.
You will be a proven leader with significant successful experience of management of a Student Services provision, a track record of developing staff and improving services and an in-depth knowledge of the needs of 14-19 and post 19 learners. Fully aware of the relevant resources and funding for the provision of Student Services and with the ability develop links and partnerships with employers and outside agencies, you will also have:
- A level of education and qualification appropriate to the role
- The ability to lead, motivate, develop and successfully manage staff
- Sound understanding of effective support systems to meet students' needs
- Appropriate knowledge and skills related to the provision of student services
- A high level of administrative and organisational ability
- The ability to manage budgets and meet financial targets
- Significant experience of management of Safeguarding and acting as lead safeguarding officer
- The ability to oversee relevant Health and Safety matters in co-operation with colleagues
In addition to these skills and behaviours you will also be able to demonstrate your commitment to the values of our College -Excellence, ambition, focus, accountability, inclusion and integrity.
Tenure: 1 Year Fixed Term
Hours: 37.5 hours
Interviews: Friday 6th October 2017
Our aim is to recruit the best staff possible and to deliver first class teaching to our learners. We are committed to equality and diversity and expect our staff to share this commitment. The safety and welfare of our staff and learners is extremely important to us and is why we pride ourselves on our Safeguarding procedures.
We reserve the right to bring forward the closing date of any vacancies when we have received a suitable number of applications from which to make a shortlist.
All positions are subject to Criminal Record Clearance at either a Basic or Enhanced level (formerly CRB) and your start date will be dependent on receipt of satisfactory DBS clearance.