Faculty Administration Manager

Each faculty is supported by a small team of administrators led by an administration manager, providing comprehensive administrative support and ensuring staff services are provided at all times. The Faculty Administration Manager may be required to work across all campuses

Aims of Job/Job Purpose

To provide high level administrative assistance and support to the Faculty Head. To manage and lead a small, multi-skilled team of Faculty administrators undertaking a range of activities.

Key Accountabilities and Responsibilities

• To be responsible for monitoring, analysing and evaluating all aspects of performance for the faculty to ensure KPIs are met
• To support the Faculty Head in ensuring compliance against agreed college deadlines and processes
• To be responsible for the provision of high level administrative support to the Faculty Head and the faculty curriculum managers, including managing their diary, minute taking, word - processing minutes, reports, memorandums, letters, answer phones and follow up messages as appropriate.
• To manage the administrative team to ensure workloads are managed efficiently and effectively; prioritising the administrative functions for the Faculty in a timely manner to ensure targets are met in line with Faculty / College calendars.
• To manage and co-ordinate the day to day activities of the faculty administrators, ensuring support is available to faculty staff. Undertake all management tasks in respect of the management of the administrators in the team including
  • Undertaking performance and development reviews
  • Arranging annual leave
  • Monitoring and reporting abse nce
  • Overseeing their daily work duties
• To liaise with external agencies on behalf of Faculty Heads as and when required
• Be an integral part of the faculties meeting structure and attend faculty meetings as appropriate and necessary, including MOTs
• To support the Faculty Head in the planning and organisation of faculty events such as parents’ evenings, student award ceremonies, open days etc.
• To ensure all marketing materials are up to date and relevant
• To support the Faculty Head in handling all customer relations activities such as learner voice, customer complaints and student disciplinary meetings etc.
• To undertake any other duties commensurate with your role and grade.