Hourly Paid ICT Technician

We are seeking to appoint an adaptable and self-motivated individual to the post of ICT Technician. The successful candidate must have a keen interest in providing first and second line ICT helpdesk support, assisting with hardware/software problems and technical support functions for Local Area Networks and Wide Area Networks.

The successful candidate must have:

  • NVQ Level 2 ICT qualification or working towards.
  • GCSE grades A-C in in English and maths.
  • Apple certification or willing to achieve
  • A proactive approach to providing a high degree of customer service for all support queries in a positive manner whilst adhering to all service management principles/Service Level Agreements.
  • Recent experience of working within an IT and customer service environment

The benefits package includes generous annual leave, membership of final salary or career average pension scheme, professional development and training, free on-site car parking, and other voluntary benefit schemes, including childcare vouchers and cycle to work scheme.

St Helens College is committed to Equality and Diversity and to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff, students and volunteers to share this commitment. This post is subject to an enhanced DBS check

This role does not meet the minimum requirements set by UK Visas & Immigration to enable sponsorship of migrant workers.  Therefore we cannot progress applications from candidates who require sponsorship to work in the UK.

Please note we do not accept CV’s from recruitment agencies. Any speculative CVs sent to the College will NOT be considered.