Telemarketing Executive

Role:

Working within the Work Based Learning and Apprenticeship Services Teams alongside some great colleagues, you will source and arrange appointments with local employers over the phone, arranging and securing these appointments for our Business Development Executives.

With a confident and engaging phone manner, you are able to quickly build relationships with people and influence them, ensuring the best in customer service at all times. You will able to explain with ease the many benefits to be had from our products and services we offer, that will be of benefit to their businesses.

Resilient, your ability to persuade, influence and negotiate will help you produce high quality leads contributing to the effectiveness of the Business Development team.

Enthusiastic and motivated, your excellent interpersonal and communication skills will allow you to interact with both internal and external customers in both formal and informal settings, developing client relationships as you achieve your targets.

Not only will you be rewarded with a competitive salary but will also benefit from an excellent pension scheme and a very generous holiday allowance of 32 days plus, Bank Holidays, plus an additional 2 weeks over the Christmas period.

Your duties will include

• Contact potential or existing customers to inform them about a product or services
• Answer any queries about products or the college
• Ask probing questions to understand customer requirements and win appointments
• Direct prospective employers to the field sales team when required
• Enter customer records and update CRM
• Confirm and process appointments in outlook diary in an accurate and timely manner
• Handle grievances to preserve the colleges reputation
• Go the “extra mile” to meet sales quota and targets and to facilitate future sales
• Keep records of calls and sales and note useful information

Further details including a Person Specification are included within the attached Job Description.

Due to the high numbers of applicants anticipated for this role, the closing date may be earlier than the one published

There has never been a more exciting time to join. Oldham College is confirmed by OFSTED as a “Good College”.

The OFSTED report stated that we are regarded as a “Good” across every area: “Our quality of teaching, learning and assessment are good”, “overall achievement has improved” and “we continue to nurture the culture of inclusion across the college. Staff, learners and apprentices embrace and promote equality of opportunity and celebrate diversity”

Come and join Oldham College in its ambition to become “Outstanding” and the “Best Place to Learn and Work” across all of our provisions.

Joining our Journey:

When you join our college, not only will you benefit from an annual reviewed salary but have access to numerous benefits and facilities: 

• Generous Pension Scheme  
• Fantastic Staff Benefits and Rewards platform
• Very generous holiday entitlement (32 days + Bank Holidays+2 weeks at Christmas)
• Employee Assistance Scheme
• Enhanced Maternity/Paternity provision
• Staff Development days/week (Jan, July, Aug)
• Free confidential counselling service
• Staff recognition awards
• Car Scheme
• Subsidised car parking
• On-site Day Nursery
• On-site hair and beauty salon

Oldham College is a great career choice for ambitious professionals. With a “good” Ofsted rating, one of the best apprenticeship programmes in the region, excellent 16-18 results and truly outstanding GCSE English results, we are already a high performer.

But we want to deliver much more than this.  Our ambition is to be “The Best Place to Learn and Work” and we have a clear Strategic Plan which sets out what this means and what we will do to deliver it.  We will keep on improving and innovating, and we are investing in new provision, new facilities, and new technology; including our state-of-the-art clinical simulation suite.

We expect a lot from you, so we want ambitious, open minded candidates, who are ready to give their best.  But we give a lot in return, from training to pensions, our own benefits package, and one of the best and most helpful group of colleagues you could ever wish to meet.  

The role will require you to embed and work to the college’s values; working with Integrity, having Ambition to help our learners succeed and being Inclusive to learners and colleagues alike.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable laws, a pre-employment screening could include, employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the role.

Oldham College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment.

Any appointments will be subject to enhanced DBS checks and a check of the DfE Barred List

For further information about the role please visit the vacancies section of our website via the apply link.