Student Recruitment and Enquiries Operations Manager

(FIXED TERM CONTRACT UNTIL JUNE 2023, ANTICIPATED START DATE JUNE 2022)

An exciting opportunity has arisen in our Recruitment team. We are seeking an Operations Manager to manage our recruitment and enquiries teams at the college.

Working with the Head of Student Recruitment and Admissions; you will oversee the delivery of all aspects of the Student Recruitment and Front of House functions. Including internal and external outreach recruitment events and internal progression activities and communications, ensuring a seamless Pre Degree, Undergraduate and Postgraduate recruitment and enquiries service from an initial enquiry through to enrolment. You will also develop and support the delivery of processes and procedures alongside the college’s CRM and other relevant online systems to contribute to sustainable student recruitment and drive the growth of student numbers.

You will line manage the Recruitment and Front of House Officers, therefore outstanding people management skills are essential. You will also have the ability to be perceptive, approachable and solution focused and excel in communicating with colleagues, wider teams and stakeholders.

You will be confident at giving constructive and supportive feedback, monitoring the impact of all recruitment activity and comfortable to analyse and interpret applicant and student journey data. Advanced knowledge of utilising a CRM system and event management experience would be advantageous.

You will be enthusiastic about customer service, recruiting students to Plymouth College of Art, have a solution focused outlook and the ability to innovate and motivate. An interest in the Higher Education sector as a whole will be advantageous.

For further details about working at Plymouth College of Art and to apply online please visit: https://bit.ly/PCAWorkingHere

Plymouth College of Art does not accept CVs in place of application forms.

Closing Date: Thursday 26 May 2022 (9am)

It is anticipated that the interviews will take place on Monday 6 June 2022

Plymouth College of Art has a strong commitment to the safeguarding & welfare of young people & vulnerable adults. A satisfactory DBS disclosure at Enhanced Level will be required from successful candidates as a condition of appointment.

We celebrate equality, diversity and difference, and welcome candidates from all communities.