Receptionist/Admin, Reduced Year (Ref:LCC2821)

This Post is Reduced Year - 39 Weeks

WHAT WE DO 

The Supported Engagement Programmes at Somerville House offers a small and supportive setting for young people aged 16-24 who have been unable to engage with education previously.

Students on these courses may not have previously achieved the grades they need in order to progress, and are at risk of becoming NEET.

Students in this department often have Social, Emotional and Mental Health (SEMH) needs and an Education, Health and Care Plan (EHCP).

The department aims to support all students to re-engage with education using a system of positive rewards, bespoke timetables and personalised goals and targets.

WHAT YOU WILL DO

We are looking to appoint a friendly, efficient and professional receptionist.

You will be the first face the students see when arriving to college and it's important that they feel safe and welcome.

You will be responsible for checking in visitors to the site and will respond to queries over the phone.

You will ensure all fire and Health and Safety records are kept securely and that the reception desk looks tidy and professional.

You will be required to complete some administration tasks including sending letters, supporting course profiling, monitoring data and completing orders for resources.

YOUR PROFILE 

You should be confident using a computer.

You will feel confident approaching students and asking them to follow college rules while on site.

You will have a strong grasp of Microsoft and Google packages and be able to support the admin team to maintain college records and systems.

You will have some understanding of working with students with additional needs and challenging behaviour.

You will have strong oral and written communication skills and enjoy working with young people in a educational environment.

You will also feel confident supporting students on internal front of house work placements.

A LITTLE BIT ABOUT LEEDS CITY COLLEGE

Leeds City College is part of the Luminate Education Group, and is one of the UK’s largest FE establishments with around 1,440 employees and over 22,560 students. We offer a curriculum as diverse as our students within a vibrant and multicultural learning environment. Our goal is to deliver excellent and innovative education which supports and inspires every student to achieve their ambitions. 

BENEFITS & REWARDS 

We have a range of excellent benefits and rewards at Leeds City College, including:

• Annual leave entitlement starting from 27 days + 8 bank holidays and up to 5 discretionary college closure days at Christmas

• Excellent pension scheme with the West Yorkshire Pension Fund and the Teachers’ Pension

• Discounted travel cards for those who regularly use public transport across the region with Northern Rail and Metro

• Exceptional learning and development opportunities for all of our staff

You can read about these benefits, and others in more detail by downloading the Staff Benefits document attached to the vacancy.  

SAFEGUARDING 

Luminate Education Group is committed to the Safeguarding of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. 

All successful applicants are required to complete all mandatory pre-employment checks, including:

• Enhanced Disclosure and Barring Services (DBS) check

• Children’s barred list check (we may also check the adult barred list if the role involves working with vulnerable adults)

• Two professional references 

• Fitness to work, this is conducted by our occupational health partners, NHS Airedale 

• Section 128 check for all staff entering management roles

• Prohibition check for all staff entering teaching related roles

Please Note: All successful applicants who have lived or travelled overseas for three months or more in the past five years will be required to undertake an overseas check as part of the pre-employment checks.

More information on overseas checks can be found on the government website: https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants 

We cannot accept CVs as part of the application process. 

All offers of employment are subject to satisfactory pre-employment checks.

EQUALITY, DIVERSITY & INCLUSION

We positively welcome applications from all sections of the community, all candidates will be treated fairly irrespective of race, gender or gender identity, disability, sexual orientation, religion and belief or age.