Trainer/Assessor Business Administration & Customer Service

An exciting opportunity has arisen for a Trainer/Assessor in Business Administration & Customer Service at Grantham College. The purpose of the role is to ensure apprentices successfully achieve their Apprenticeship Framework/Standard. The successful candidate will prepare apprentices for appropriate qualifications/End Point Assessments.

Hours for this role are 18.5 hours per week, 52 weeks per year.

The main responsibilities will be to:

• Carry out initial employer visits to ensure the workplace resources and opportunities are suitable to meet the requirements of the intended programme, keeping appropriate records
• Provide initial advice and guidance to potential candidates and employers, providing an effective induction, clearly outlining expectations and commitments of all involved
• Keep up to date with relevant changes as prescribed by awarding bodies, the Institute for Apprenticeships, the ESFA and other regulatory bodies
• Recommend which standards are to be delivered and work with college colleagues to ensure relevance to employers, consistency and quality standards are upheld
• Work with the recruitment team to review existing provision and on the development of appropriate new standards/programmes to ensure cost effectiveness and facilitate the growth of the area
• Meet internal and external quality assurance requirements, following relevant processes, using appropriate systems
• Carry out regular progress reviews with employers and apprentices, highlighting any concerns to the appropriate person immediately.
• Taking responsibility for the end to end process of your own caseload of apprentices and their progression/achievement
• Monitor and facilitate 20% off the job requirements and manage and maintain apprentice data and track progress using appropriate management information systems (e.g. eportfolio)
• Create, develop and deliver appropriate training sessions in an environment which supports the personal and professional development of apprentices
• Assess objectively against published criteria and ensure apprentices and employers are prepared for the End Point Assessment process where relevant
• Promote the College and Business related provision, including project work, with key stakeholders as appropriate

You will need:

• A relevant assessor qualification - TAQA or equivalent
• Maths and English Functional skills level 2 or equivalent
• Experience working in a business environment and evidence of continuous professional development in the sector
• Experience of assessing candidates in the workplace and tracking apprentices/learners and reporting against learning plan outcomes.
• Experience of delivering outcome focussed, accredited training programmes
• A comprehensive knowledge of Business Administration and Customer Service competency based qualifications and current standards
• Able to work on own initiative and remotely with minimum supervision
• Employer engagement experience and excellent written and verbal communication skills
• To be able to effectively manage a cohort of learners and ensure apprenticeship completion in a timely manner whilst meeting IQA/EQA standards
• Willing to engage with project or development work as required

In return we can offer a pleasant working environment, excellent pension scheme, continued professional development and a generous holiday allowance.

The closing date for all applications will be Thursday 23 August 2018 with interviews held on Friday 31 August 2018.